FAQ

Here you can find answers to the most common questions asked by our clients. If you have additional questions that are not covered here, feel free to reach out through our contact page and we’ll be happy to assist you.

How long does a website project typically take?

A standard project takes 2–4 weeks, depending on complexity, content volume and your feedback turnaround. We’ll send you a detailed timeline right after the initial brief.

What’s included in your SEO service and when can I expect results?

The package covers a technical audit, on‑page optimisation, content strategy and monthly reports. You’ll usually see the first measurable gains after 3–4 months, with steady growth over 6–12 months.

Where are you located, and do you work with clients outside Croatia?

We’re based in Zagreb, Croatia, and manage projects remotely for clients worldwide. We communicate in English and Croatian, adapt to your time zone, and invoice in EUR, USD or other currencies as needed.

What does your post‑launch maintenance service include?

The monthly plan covers backups, core/plugin updates, 24/7 uptime monitoring and up to 2 hours of minor content tweaks. Emergency support responds within 4 hours.

Which e‑commerce platforms and payment methods do you integrate?

We specialise in WooCommerce and Shopify, integrating credit cards (Visa, Mastercard), PayPal and local gateways such as WSPay and KEKS Pay.

How do you measure the success of digital marketing campaigns?

We set up GA4 and/or Looker Studio dashboards tracking key KPIs—CPC, ROAS, conversions. Results are reviewed monthly with optimisation recommendations.

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